Get help with your URLViral account, links or billing
Contact the URLViral support team for help with Amazon deep links, account upgrades, PayPal subscription billing, or abuse reporting.
Create your URLViral link →Dashboard support tickets (Fastest response)
Signed-in members can open the URLViral Dashboard and select Contact Support from the left sidebar to submit a priority ticket directly to the site administrator and view replies inside their workspace.
Account & billing assistance
When inquiring about a PayPal subscription upgrade or plan allowance, please include the email address associated with your URLViral account so we can locate your workspace quickly.
Report a link or security issue
If you encounter a short link hosted on URLViral that violates our Acceptable Use Policy, please report the full short URL so our administrator can review and disable it promptly.
Before contacting support
Check our Frequently Asked Questions (FAQ) and Amazon Deep Linking Guide for immediate checklists on testing Direct vs. Smart modes inside Instagram, TikTok, and Pinterest.
App opening, click attribution and Amazon affiliate commissions are not guaranteed. Always test links and follow the policies of Amazon and the platform where you share them.
Manage your links with URLViral
Editable destinations, Direct and Smart deep-link modes, and recorded click analytics in one account.